Web Hosting Support
Support
We have a support system that is fast and convenient. All requests are immediately escalated without a lengthy validation process and your login provides the following services:
Ticket Support System
You get round-the-clock support. The best way to get it is to create a ticket at Hosting heap Support Center accessible through client area. We guarantee a response to your ticket usually in 15 minutes to an hour max; you also receive confirmation by email and can use your ticket number to review status of your query.
Email Support System
If you prefer email support, contact support@hostingheap.com. Include your domain name and member ID. If you have problems connecting to any of the services (Plesk, ftp, pop3, imap, mysql) send us the URL, username, password and include details of the error.
We have a support system that is fast and convenient. All requests are immediately escalated without a lengthy validation process and your login provides the following services:
Ticket Support System
You get round-the-clock support. The best way to get it is to create a ticket at Hosting heap Support Center accessible through client area. We guarantee a response to your ticket usually in 15 minutes to an hour max; you also receive confirmation by email and can use your ticket number to review status of your query.
Email Support System
If you prefer email support, contact support@hostingheap.com. Include your domain name and member ID. If you have problems connecting to any of the services (Plesk, ftp, pop3, imap, mysql) send us the URL, username, password and include details of the error.
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